COP3 and GP’s

COP3 and GP’s

I have heard so many times that families and solicitors have contacted the GP to do the COP3. Sometimes they get an answer straight away “we don’t do these”. But worse still, it can take months to come to the same conclusion.

I understand why? Liability, time consuming, priorities, pressure, political reasons. But that does not make it easier for carers to accept.

But the fact that someone needs to apply to the Court of Protection means it is most likely the client lacks capacity, and in some cases, this presumption is because they have advanced dementia and require 24-hour care.

Application to the Court of Protection can take 12 weeks and in some cases a lot longer, so why delay things further by trying to get the GP to do the assessment.

I wish I could talk to more families and carers to help them understand this complex process. I always try to explain everything in simple language and help them as much as I can. For families and carers allowing a stranger to come in and complete the assessment is daunting, they may worry about the cost? I try to provide assurances that getting someone like me to do the assessment is value for money and worth every penny.

There are now a few company’s that offer mental capacity assessments and I can vouch for most of them. What is important is informing the carers of the different options available to them and the value of getting an independent assessor in.

For further information on COP3 Reports, please contact us on or click here

Face to face or Remote Capacity Assessments

Face to face or Remote Capacity Assessments

On the 20th March 2020, the Government asked for everyone to work from home where they could due to the pandemic. Companies had to adapt and change the way they work including us at GAIN. We offered remote assessments using Microsoft Teams, Zoom, FaceTime and other video technology.

We tried to make it work and obtain accurate information and representation of the clients’ needs, for the assessment and report but I don’t believe this is the correct assessment method for all clients. Some clients are suffering with dementia and have no knowledge or capacity to understand technology or concentration to look at a screen for any length of time.

I prefer to do face-to-face assessments to give time, consideration, and support to the client throughout the process. It’s really important to obtain consent prior to assessment and communicate effectively with each client. I try not to make it formal but friendly, relaxed and informal. It’s important to make the client smile and feel safe. Who wants a stranger coming into their world and going again without at least trying to make it a pleasant experience.

I like to find background information about the client, not necessarily for the purposes of the assessment but mainly because I am genuinely interested in their story. I have heard some great life stories, I feel I could write a book about people’s lives. Book your face-to-face assessment today with Victoria. Email me on or give me a call on 07734393918.

How Gain Capacity Experts was able to support a family member with dementia

How Gain Capacity Experts was able to support a family member with dementia

I love working in this industry, I love caring and helping people, I always pay a lot of attention to the smaller details so I can really understand what is important.

I have worked in the care industry for many years, and I pride myself in being able to connect with others, understand what they need, and try to help people out.

I have used my experience, knowledge, and training to good use. When I started Gain Capacity Experts I wanted to use all my skills in experiences to help more people. My personal values of kindness, love, integrity, and appreciation shine through those who now work for Gain.

I’ll tell you a little personal Storey. When I first met my partner, he told me his mum had dementia, but she still lived in her own house and receive visits three times a day to help with her medication, preparing food and some company. I would go out a couple of times a day down the road to go to the corner shop. When he asked how long did I think she would be able to stay at home, I replied, when she starts turning left instead of right then we will know. What I meant was, Pam had her routine which included a visit to the shop. If she forgets where she is going and gets lost then we will know, we will have to start thinking about a different care setting.

Unfortunately, within six months Pam did start turning ‘left’ and she quickly ended up going into crisis. This resulted in many situations which left her vulnerable and so it was decided that she could not live there anymore.

Now, you may ask, why am I telling you this story as it’s not an unusual or even a heart-warming story. Share it with you, as the family said that without my knowledge and experience of the system as well as being able to understand their mum and clearly assess the situation, the family would have been completely lost in knowing what to do. At the time social services and mental health services were unhelpful and not responsive enough. I took control of the situation and made a plan.

I have now applied all my knowledge and experience providing professional, considerate, and insightful mental capacity assessments. I also understand the level of detail required by the legal profession and the Courts, so the assessments and reports are always extremely detailed and professionally written.

Everyone who works again capacity experts understands and shares my values.

Supporting families with dementia to make sure they get the help they need.

Supporting families with dementia to make sure they get the help they need.

People have many questions it comes to understanding dementia, such as ‘Where to get help?’ and ’How does dementia affect the memory?’

Everyone is different. But I have some experience of the difficulties people have to face.

We have met some lovely families who are struggling because their loved one’s dementia, memory, and ability to look after themselves is reduced and families often do not know which way to turn.

Sometimes things can rapidly take a turn for the worst, there are often financial matters that require attention. There is any doubts or questions raised regarding the mental capacity to manage finances or property, then problems can arise. If there is no Power of Attorney in place, bills do not get paid, debts can mount up, and stress and worry increases. All this as well as trying to look after your loved one as best you can.

To support your loved ones with managing their finances, if they have lost the capacity to manage it themselves, you have to apply to the Court of Protection to ask them to appoint a Deputy. Can be one or two close family members and someone who has their best interest at heart.

You can do the application yourself or you may wish to appoint a solicitor to help. But you will need a full mental capacity assessment to inform the Court of why a deputy is required.

I have heard so many times about the difficulties people have in finding someone to do a mental capacity assessment for the Court of Protection and GP’s are often reluctant to do the assessments, because they can often say ‘it’s not in our remit’.

We at Gain Capacity Experts are here to help, we offer a professional, friendly and efficient service. When we get the call and details of who needs assessing and where they are, we will complete the assessment and report within the week. Give us a call on 077 343 93918.

From Google Search to Gain Capacity Experts

From Google Search to Gain Capacity Experts

This week I had the pleasure of meeting a really lovely family who has been through a lot of trauma in the past 6 months. From a Google Search to finding Gain Capacity Experts.
I have permission to write about this and I have asked the son to write about his own experiences for him to share and I fully expect this to be on the website very soon.
I was contacted by Jon who was seeking an assessment for his father who had recently had a catastrophic stroke which has left him paralysed, unable to speak and totally reliant on carers to meet all his needs. The family decided they wanted to care for him at home and after 4 months in hospital he was discharged home. James was a strong man, before the stroke he was able to do all sorts of things with wood, making tables and chopping boards to sell at craft sales. James was very independent and lived a normal life, he managed all the bills, he had some debit and credit cards and did not rely on the welfare system until the stroke.
Jon quickly realised that he needed the Power of Attorney to fully support his dad. Jon decided to take on this challenge himself and went to Google to find out how to do this.
What a challenge he had set himself.
The Court of Protection wanted a capacity assessment but Jon could not get anyone to do it. He tried the GP twice and ended up waiting 6 weeks for them to say they couldn’t do it. Jon then went to a local psychological service, but they wanted a GP referral, the GP would not refer. They tried the hospital but they wouldn’t do the capacity assessment so then he went back to Google.
Meanwhile, the Court of Protection had written to them giving an order and a time frame. This put the family under pressure.
How We Helped:
Gain Capacity Experts got the call and we went out the following day and completed the COP3 and COP9. The family was so pleased to see me. The assessment, reports and COP forms were completed within 3 days of receiving the call, giving the familiy peace of mind in this challenging time.
We have made it our mission to help and support families as much as possible. Capacity Assessments can still be completed with social distancing in mind and we are happy to work with families, Doctors & Solicitors to ensure a smooth service for all.
If you would like any further help and advice, please contact me on 07734393918 or email
Testimonial From a Happy Client

Testimonial From a Happy Client

Today we are starting the week on a positive note after receiving some lovely feedback on our service from a recent customer.

To receive this feedback has been fantastic and delighted we have been able to help. Covid-19 has changed the way in which we work but has also added a lot of worry and stress for families who need a capacity assessment but cannot make it work with social distancing. We have over 20 years of experience working in the NHS and are able to utilise technology to ensure that families get the support they need when they need it the most.

“You have been extremely helpful in coordinating the capacity assessment in the current climate, and in such a short space of time.  The reports followed in an efficient manner and the whole process was undertaken with apparent ease.  I would certainly recommend your services and I have passed your details on to our COP team.  Thank you.”

Feedback is really important to us in the job that we do, in addition to suppporting families,   the professional services that we work with to provide this vital service.

If you would like any further information on how Online Capacity Assessments can be carried out then please get in touch – please Contact Us via the form or call 07734 393918